Refund Policy
Last updated: March 13, 2026
Digital Product Policy
Thank you for purchasing from Apex Discipline. We appreciate your trust in our productivity tools.
Since all of our products are digital downloads (Google Sheets templates), we have a strict no-refund policy once the product has been delivered/downloaded. By completing your purchase, you agree to this policy.
Why No Refunds?
Our products are digital files that are instantly delivered upon purchase. Once delivered, it is impossible to "return" a digital product. For this reason:
- All sales are final
- No refunds or exchanges will be provided after purchase
- Chargebacks will be disputed with evidence of delivery
Before You Buy
We encourage you to:
- Read the full product description carefully
- Review the product screenshots and preview images
- Check the system requirements (Google Sheets compatible browser)
- Contact us with any questions before purchasing
Exceptions
In rare cases, we may consider a refund or exchange if:
- The product file is defective or corrupted and we cannot provide a working replacement
- You were charged multiple times for the same product due to a technical error
To request an exception, please contact us within 48 hours of purchase at support@apexdiscipline.com with your order details.
Contact Us
If you have any questions about this refund policy, please reach out:
- Email: support@apexdiscipline.com